{"id":84,"date":"2021-08-23T03:45:33","date_gmt":"2021-08-23T03:45:33","guid":{"rendered":"https:\/\/www.mypaystat.com.au\/?page_id=84"},"modified":"2021-12-08T06:15:55","modified_gmt":"2021-12-08T06:15:55","slug":"feedback","status":"publish","type":"page","link":"https:\/\/www.mypaystat.com.au\/feedback\/","title":{"rendered":"Feedback &#038; Complaints"},"content":{"rendered":"\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f83-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/84#wpcf7-f83-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"83\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f83-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div style=\"max-width:800px;margin:auto\">\n\t<div class=\"row mb-lg-3\">\n\t\t<p><label class=\"col-md-6\">First Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-fname\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-fname\" \/><\/span> <\/label><br \/>\n<label class=\"col-md-6\">Last Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-lname\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-lname\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row mb-lg-3\">\n\t\t<p><label class=\"col-md-6\">Mobile<span class=\"wpcf7-form-control-wrap mobile\"><input type=\"tel\" value=\"\" name=\"mobile\" class=\"wpcf7-form-control wpcf7-mask wpcf7-validates-as-required wpcf7mf-mask\" size=\"40\" aria-required=\"1\" aria-invalid=\"\" placeholder=\"0400 000 000\" data-mask=\"04__ ___ ___\" \/><\/span><\/label><br \/>\n<label class=\"col-md-6\">Email<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row mb-3\">\n\t\t<div class=\"col-md-6\">\n\t\t\t<p class=\"m-0\">Did we meet your expectations?\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-meet\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-meet\" value=\"Yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-meet\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-6\">\n\t\t\t<p class=\"m-0\">How did you find our services?\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-find\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"menu-find\"><option value=\"Facebook\">Facebook<\/option><option value=\"Google\">Google<\/option><option value=\"Instagram\">Instagram<\/option><option value=\"Twitter\">Twitter<\/option><option value=\"LinkedIn\">LinkedIn<\/option><option value=\"Radio\">Radio<\/option><option value=\"Print Ads\">Print Ads<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<p>Which department are you referring to?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-refer\"><select class=\"wpcf7-form-control wpcf7-select mb-3\" aria-invalid=\"false\" name=\"menu-refer\"><option value=\"Customer Service Dept\">Customer Service Dept<\/option><option value=\"Approvals Dept\">Approvals Dept<\/option><option value=\"Settlements\">Settlements<\/option><\/select><\/span><br \/>\nCan you please give more information?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-info\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"textarea-info\"><\/textarea><\/span><br \/>\nHow would you rate your experience with us?\n\t\t<\/p>\n\t\t<p><input type=\"range\" id=\"rating-range\" min=\"1\" max=\"4\" value=\"4\" step=\"1\" \/><label for=\"rating\" class='rating_label'>Great<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"rating\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text d-none\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"rating\" \/><\/span>\n\t\t<\/p>\n\t\t<div class=\"m-auto\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner float-start btn btn-third col-5 mt-5 float-end float-lg-start\" type=\"submit\" value=\"Submit\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-text-align-left wp-block-heading\">Resolving Complaints<\/h2>\n\n\n\n<p class=\"has-text-align-left\">At Capital &amp; Centric Funding will do our best to resolve any complaints that we can. There are a number of methods to<br>contact our team including the form above, our Contact Page, our email complaints@ccfunding.com.au or our phone<br>1300 888 CCF.<\/p>\n\n\n\n<p class=\"has-text-align-left\">If you are not satisfied with the resolution, you can contact the Australian Financial Complaints Authority (AFCA). Our<br>membership number is 83408.<\/p>\n\n\n\n<p class=\"has-text-align-left\">They will ask you to ensure you have contacted us for a resolution before they are able to assist.<br>You can contact the AFCA by<\/p>\n\n\n\n<p class=\"has-text-align-left\">Phone: 1800 931 678<\/p>\n\n\n\n<p class=\"has-text-align-left\">Website: http:\/\/www.afca.org.au\/<\/p>\n\n\n\n<p class=\"has-text-align-left\">Postal Address: Australian Financial Complaints Authority(AFCA), GPO Box 3, Melbourne, VIC, 3001<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolving Complaints At Capital &amp; Centric Funding will do our best to resolve any complaints that we can. There are a number of methods tocontact our team including the form above, our Contact Page, our email complaints@ccfunding.com.au or our phone1300 888 CCF. If you are not satisfied with the resolution, you can contact the Australian &#8230;<\/p>\n","protected":false},"author":1,"featured_media":181,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"featured_image_src":"https:\/\/www.mypaystat.com.au\/wp-content\/uploads\/2021\/09\/feedback-header.png","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.0 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Feedback &amp; Complaints - My Pay Stat<\/title>\n<meta name=\"description\" content=\"At Capital &amp; Centric Funding will do our best to resolve any complaints that we can. 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